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  1. GTMAWEB-100

Blank Invoices on some emails and also rendered in-app

    Details

    • Type: Bug
    • Status: Backlog
    • Priority: Medium
    • Resolution: Unresolved
    • Affects Version/s: None
    • Fix Version/s: None
    • Labels:
      None

      Description

      We synced on wednesday afternoon and when it auto-billed we had 9 customers that were sent blank invoices. 1 KB size pdf's. This is not the first time we've ran into this issue. Please let me know what can be done with this error. The emails are all are timestamped as emailed and 2:33 PM CST.

      Attachments:

      https://tickets.gotomyaccounts.com/support/gotomyaccounts/ViewMailAttachment.do?downloadType=uploadedFile&fileName=9723e683-14cc-4bdc-a009-531179876ce7.png&blockId=505b50cf46997bb6f561ee63e2ebf2a71559198a4dcd9882&mode=view

      https://tickets.gotomyaccounts.com/support/gotomyaccounts/ViewMailAttachment.do?downloadType=uploadedFile&fileName=ea790089-a082-4739-9b8d-28f7225d3fcc.png&blockId=505b50cf46997bb6353b57c24161cdaf1559198a4dcd9882&mode=view

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            • Assignee:
              admin Mark Sauer
              Reporter:
              admin Mark Sauer
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              Dates

              • Created:
                Updated: