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  1. GTMAWEB-82

QBO Invoice payment fails when parent/child customer on different invoices

    Details

    • Type: Bug
    • Status: Done
    • Priority: Highest
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Labels:
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      Description

      Freshdesk Ticket # 566 -
      Issue submitted by user:

      Payment failed when posted to QBO, but processed with the gateway.

      I think what actually might be the issue here is which customer record we associate with the payment (at the top level). See screenshot of what I am talking about.I will test this out and see if I can confirm and then make a code change.

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            • Assignee:
              admin Mark Sauer
              Reporter:
              admin Mark Sauer
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              • Created:
                Updated:
                Resolved: